I have a problem with an order and Groupon as an app malfunctioned and ordered two of t...

GetHuman-landrypa's customer service issue with Groupon from June 2018

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Help with my Groupon issue
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GetHuman-landrypa's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-landrypa will want to follow the link below to head to their help center. We will check on GetHuman-landrypa later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-landrypa may need:
Name on account, Email on account, and Billing address
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-landrypa's own words
I have a problem with an order and Groupon as an app malfunctioned and ordered two of the same product. I need one of my orders cancelled right away because I cannot afford both items
GetHuman-landrypa did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
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Customer service issue
Reported by GetHuman-landrypa
Jun 8th, 2018 - 8 mons ago
I have an issue with Groupon too
Not resolved
Seen by 27 customers so far
Similar issue to 96 others
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GetHuman-landrypa started working on this issue
Jun 8th, 2018 5:04pm