I reserve * room for * days at Great Wolf Lodge in Anaheim California were I live for...

GetHuman-rigoelne's customer service issue with Groupon from June 2018

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The issue in GetHuman-rigoelne's own words
change location should be in Anaheim California, can you fix it. Or give us a refund ... I reserve * room for * days at Great Wolf Lodge in Anaheim California were I live for June **- **, **** to my surprise it was reserved for the Washinton location, it’s anyway you could transfer it to Anaheim California my confirmation is ******** my family and I would appreciate it *Thank you *Theodore Scott
It’s very frustrating and embarrassing to me, my family is expecting to have fun this weekend on I can’t get this matter resolved
Please re- book us at the right location or give us our refund
Because I being shopping and Groupon for a while know I’m expecting a better customer service results
I contact Great Wolf Lodge. They informed us that Groupon is the one to rebook or issue us credit
I have an issue with Groupon too
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Groupon

Reservation at Great Wolf Lodge package
Customer service issue
Reported by GetHuman-rigoelne
Jun 8th, 2018 - a yr ago
I have an issue with Groupon too
Fixed
Seen by 5 customers so far
Similar issue to 222 others
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Items needed
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Timeline
GetHuman-rigoelne started working on this issue
Jun 8th, 2018 9:41pm
GetHuman-rigoelne indicated the issue is not fixed yet.
Jun 8th, 2018 11:02pm
GetHuman-rigoelne indicated the issue is not fixed yet.
Jun 8th, 2018 11:21pm