Good morning! I'm hoping you can help. I ordered a Groupon this morning for ***** KM Ae...

GetHuman762939's customer service issue with Groupon from June 2018

Help with my Groupon issue
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman762939's own words
Good morning! I'm hoping you can help. I ordered a Groupon this morning for ***** KM Aerial Tour of Toronto or Niagara Falls for Two with Champagne – FLYGTA*However, I received * emails about my purchase - I may have accidentally ordered a second Groupon for the same event. **Would you be able to check? One for sure was a gift to ROB - the other would be an accident. **If there are * would you be able to cancel the one that is not a gift. **Thanks in advance,**Donna Knight*******@***.com
GetHuman762939 did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman762939 fixed the problem
I messaged Groupon customer service https:**twitter.com*GrouponHelpUS and received a reply within a few hours. My issue was resolved the following day and I received a refund for the extra Groupon that I mistakenly ordered. I was so impressed with their prompt response.
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Groupon

Customer service issue
Reported by GetHuman762939
Jun 8th, 2018 - 10 mons ago
I have an issue with Groupon too
Fixed
Seen by 4 customers so far
Similar issue to 12 others
0 customers following this
Items needed
Name on account
Email on account
Billing address
Timeline
GetHuman762939 started working on this issue
Jun 8th, 2018 1:32pm
GetHuman762939 indicated the issue is not fixed yet.
Jun 8th, 2018 2:36pm
GetHuman762939 confirmed the issue is fixed. Hooray!
Jun 8th, 2018 11:09pm