Good morning! I'm hoping you can help. I ordered a Groupon this morning for ***** KM Ae...
GetHuman762939's customer service issue with Groupon from June 2018
Help with my Groupon issue
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman762939's own words
Good morning! I'm hoping you can help. I ordered a Groupon this morning for ***** KM Aerial Tour of Toronto or Niagara Falls for Two with Champagne – FLYGTA*However, I received * emails about my purchase - I may have accidentally ordered a second Groupon for the same event. **Would you be able to check? One for sure was a gift to ROB - the other would be an accident. **If there are * would you be able to cancel the one that is not a gift. **Thanks in advance,**Donna Knight*******@***.com
GetHuman762939 did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman762939 fixed the problem
I messaged Groupon customer service https:**twitter.com*GrouponHelpUS and received a reply within a few hours. My issue was resolved the following day and I received a refund for the extra Groupon that I mistakenly ordered. I was so impressed with their prompt response.
Please help with my Groupon issue
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