I purchased a reservation for a * person tour on **** they only had room for * person s...

GetHuman760077's customer service issue with Groupon from June 2018

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Help with my Groupon issue
GetHuman760077's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman760077 will want to follow the link below to head to their help center. We will check on GetHuman760077 later to make sure it's all set or try to help escalate.
Groupon Help Center
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue and preferred resolution, in GetHuman760077's own words:
I purchased a reservation for a * person tour on **** they only had room for * person so I canceled my reservation and did not attend the tour
I trust that Groupon will make this right and come up with a resolution that is fair.
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Groupon

Customer service issue
Reported by GetHuman760077
Jun 7th, 2018 - 11d ago
I have an issue with Groupon too
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Seen by 2 customers so far
Similar issue to 53 others
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Items needed
Name on account
Email on account
Billing address
Timeline
GetHuman760077 started working on this issue
Jun 7th 4:30pm