The groupon site is awful...there is no way to actually get help. No matter how many ti...

GetHuman-heinygro's customer service issue with Groupon from June 2018

Help with my Groupon issue
The groupon site is awful...there is no way to actually get help. No matter how many times I have changed my p***word, it does not work! I need to check on a purchase I bought months ago ! Help!
I trust that Groupon will make this right and come up with a resolution that is fair.
Help with my Groupon issue
How GetHuman-heinygro fixed the problem:
the only way I could fix it was on the groupon app I had on my phone. That is the only way I could actually change my p***word and it was effective. I should note that when I try to input that p***word on my computer, it still does not work and there is NO WAY to fix this as their help option is totally worthless.
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Groupon

Customer service issue
Reported by GetHuman-heinygro
Jun 7th, 2018 - 2 mons ago
I have an issue with Groupon too
Fixed
GetHuman-heinygro shared how to fix
Seen by 4 customers so far
Similar issue to 428 others
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Timeline
GetHuman-heinygro started working on this issue
Jun 7th 4:05pm
GetHuman-heinygro indicated the issue is not fixed yet.
Jun 7th 4:07pm
GetHuman-heinygro confirmed the issue is fixed. Hooray!
Jun 7th 5:37pm