This is NOT resolved! Why cant there be a real person to solve it? I dont plan to be out for my purchase

GetHuman-flaisher's customer service issue with Groupon from June 2018

423 similar
0 following
Help with my Groupon issue
GetHuman-flaisher's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-flaisher will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-flaisher can let us know if they help or not.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-flaisher's own words
I bought * ** minute massages at relax and release. I went to book my massages and there are no appointments available before my expiration date of June **. I have called them * times now and tried to call your service number with no success at either! I would like to just be refunded rather than wait until the expiration date. Pls advise. P.S. I do NOT have a smart phone so I cannot do anything with apps!
GetHuman-flaisher did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-flaisher fixed the problem
We are waiting for GetHuman-flaisher to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-flaisher fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-flaisher
Jun 7th, 2018 - a yr ago
I have an issue with Groupon too
Seen by 3 customers so far
Similar issue to 423 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Name on account
Email on account
Billing address
GetHuman-flaisher started working on this issue
Jun 7th, 2018 1:53pm
GetHuman-flaisher indicated the issue is not fixed yet.
Jun 7th, 2018 10:40pm