This is NOT resolved! Why cant there be a real person to solve it? I dont plan to be out for my purchase

GetHuman-flaisher's customer service issue with Groupon from June 2018

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Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-flaisher will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-flaisher can let us know if they help or not.
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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-flaisher's own words
I bought * ** minute massages at relax and release. I went to book my massages and there are no appointments available before my expiration date of June **. I have called them * times now and tried to call your service number with no success at either! I would like to just be refunded rather than wait until the expiration date. Pls advise. P.S. I do NOT have a smart phone so I cannot do anything with apps!
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Groupon

Customer service issue
Reported by GetHuman-flaisher
Jun 7th, 2018 - a yr ago
I have an issue with Groupon too
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Seen by 3 customers so far
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Timeline
GetHuman-flaisher started working on this issue
Jun 7th, 2018 1:53pm
GetHuman-flaisher indicated the issue is not fixed yet.
Jun 7th, 2018 10:40pm