I bought a Groupon for Paint Nite but found out that the voucher actually offered me LE...
GetHuman-rkaiyum's customer service issue with Groupon from June 2018
Help with my Groupon issue
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GetHuman-rkaiyum's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-rkaiyum will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-rkaiyum can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Groupon has better answers for you: Groupon Help Center
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-rkaiyum's own words
I bought a Groupon for Paint Nite but found out that the voucher actually offered me LESS than what the original site is offering with their basic discount code found on their website. I'd like a full refund because I did not redeem the codes and do not want to because it is not even offering me a better deal! This was false advertising! The fine print did not even clearly state that I would end up paying more than if I had just bought the tickets straight from the website. I use Groupon all the time but this experience has left me extremely unsatisfied and I would like my money back.
GetHuman-rkaiyum did not yet indicate what Groupon should do to make this right.
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