I purchased tickets for a racing experience which I thought was at a local raceway that...

GetHuman757962's customer service issue with Groupon from June 2018

Help with my Groupon issue
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
I purchased tickets for a racing experience which I thought was at a local raceway that was listed. That does not seem to be the case. I feel as though this was falsely advertised. I would like a refund.
I trust that Groupon will make this right and come up with a resolution that is fair.
Help with my Groupon issue
How GetHuman757962 fixed the problem:
My situation did not get fixed unfortunately. I wanted a refund because what I purchased was not what it was. It was not at the location listed and was not on the date I wanted it for. She wound up giving me credit for another Groupon. I do not wish to every use Groupon again though. Having to work this through a chat process was also not satisfying for me.
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Groupon

Customer service issue
Reported by GetHuman757962
Jun 6th, 2018 - 2 mons ago
I have an issue with Groupon too
Fixed
GetHuman757962 shared how to fix
Seen by 5 customers so far
Similar issue to 38 others
0 customers following this
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Timeline
GetHuman757962 started working on this issue
Jun 6th 10:28pm
GetHuman757962 confirmed the issue is fixed. Hooray!
Jun 6th 11:57pm
GetHuman757962 confirmed the issue is fixed. Hooray!
Jun 7th 12:24am
GetHuman757962 confirmed the issue is fixed. Hooray!
Jun 7th 11:52pm