Noone will answer my live chat. All are ignoring it. Your company made a mistake and...

GetHuman-donnacle's customer service issue with Groupon from June 2018

Help with my Groupon issue
Noone will answer my live chat. All are ignoring it. Your company made a mistake and charged me twice for a Hotel stay. I tried telling them about it and they're saying no refund. It was not my mistake. Your company charged me twice and won't refund my money back.
I trust that Groupon will make this right and come up with a resolution that is fair.
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Groupon

Customer service issue
Reported by GetHuman-donnacle
Jun 6th, 2018 - 2 mons ago
I have an issue with Groupon too
Fixed
Seen by 9 customers so far
Similar issue to 667 others
0 customers following this
Items needed
Name on account
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Timeline
GetHuman-donnacle started working on this issue
Jun 6th 8:55pm
GetHuman-donnacle indicated the issue is not fixed yet.
Jun 6th 10:51pm
GetHuman-donnacle indicated the issue is not fixed yet.
Jun 7th 9:59pm
GetHuman-donnacle indicated the issue is not fixed yet.
Jun 7th 10:02pm
GetHuman-donnacle indicated the issue is not fixed yet.
Jun 8th 3:03pm
GetHuman-donnacle indicated the issue is not fixed yet.
Jun 8th 3:21pm