We made an appointment at Amazing Nails for **** at **pm. When we went to the store, th...

GetHuman757485's customer service issue with Groupon from June 2018

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Help with my Groupon issue
GetHuman757485's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman757485 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman757485 can let us know if they help or not.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman757485's own words
We made an appointment at Amazing Nails for **** at **pm. When we went to the store, they just had a sign that said they were temporarily closed due to emergency. *When we went back after the date they said they’ll be back, the store was still closed. **Our groupon expires in * days, and I bought * of them and spent almost $***.**Their address:***** Buford Highway*Northeast, Buford, GA *******Their phone number:****-***-*****(But they never answer the call except that one time when we made the reservation.)
GetHuman757485 did not yet indicate what Groupon should do to make this right.
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Groupon

Customer service issue
Reported by GetHuman757485
Jun 6th, 2018 - a yr ago
I have an issue with Groupon too
Fixed
Seen by 6 customers so far
Similar issue to 438 others
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Items needed
Name on account
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Timeline
GetHuman757485 started working on this issue
Jun 6th, 2018 8:12pm
GetHuman757485 indicated the issue is not fixed yet.
Jun 6th, 2018 11:06pm
GetHuman757485 indicated the issue is not fixed yet.
Jun 10th, 2018 6:49pm
GetHuman757485 indicated the issue is not fixed yet.
Jun 10th, 2018 6:50pm