I got an email saying I could trade in my expired Groupon. When I tried to do that I go...

GetHuman-lkimbe's customer service issue with Groupon from June 2018

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Help with my Groupon issue
Before contacting them, items GetHuman-lkimbe may need:
Name on account, Email on account, and Billing address
GetHuman-lkimbe's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-lkimbe will want to follow the link below to head to their help center. We will check on GetHuman-lkimbe later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman-lkimbe's own words:
I got an email saying I could trade in my expired Groupon. When I tried to do that I got a message that it couldn’t be traded to try later or contact customer service
I trust that Groupon will make this right and come up with a resolution that is fair.
Help with my Groupon issue
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Groupon

Customer service issue
Reported by GetHuman-lkimbe
Jun 6th, 2018 - 16d ago
I have an issue with Groupon too
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Seen by 3 customers so far
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Timeline
GetHuman-lkimbe started working on this issue
Jun 6th 1:22pm