I inadvertently purchased a Groupon Using the app. It is for $*** voucher for an Escape...

GetHuman-lightand's customer service issue with Groupon from June 2018

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The issue in GetHuman-lightand's own words
I inadvertently purchased a Groupon Using the app. It is for $*** voucher for an Escape Room. However, it is for the wrong place, and when * contacted the facility I need to go to, they will not accept the Groupon. The website and app is very cumbersome when it comes to resolving issues. I sent a message via email because that is the only option I was given to contact customer service. They replied by offering me a chance to trade in the purchase, which I do not want because I am going to another business, and not do I want $*** worth of Groupon bucks to use in the future - especially after this experience. I would like my money back.
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Groupon

Customer service issue
Reported by GetHuman-lightand
Jun 6th, 2018 - 6 mons ago
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GetHuman-lightand started working on this issue
Jun 6th 9:40am