I accidently ordered or was accidently charged with TWO purchases of adult round trip t...

GetHuman-dbounds's customer service issue with Groupon from June 2018

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Help with my Groupon issue
Before contacting them, items GetHuman-dbounds may need:
Name on account, Email on account, and Billing address
GetHuman-dbounds's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-dbounds will want to follow the link below to head to their help center. We will check on GetHuman-dbounds later to make sure it's all set or try to help escalate.
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue and preferred resolution, in GetHuman-dbounds's own words:
I accidently ordered or was accidently charged with TWO purchases of adult round trip tickets on the AR and MO Railroad on May **,****.*Order number*****-******-*******I would like one of them to be returned and credited to my account
I trust that Groupon will make this right and come up with a resolution that is fair.
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Groupon

Customer service issue
Reported by GetHuman-dbounds
Jun 6th, 2018 - 19d ago
I have an issue with Groupon too
Not resolved
Seen by 2 customers so far
Similar issue to 24 others
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Timeline
GetHuman-dbounds started working on this issue
Jun 6th 9:19am