I purchased a Segway tour for SAN Diego. I called to reserve the activity and they told...
GetHuman753870's customer service issue with Groupon from June 2018
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GetHuman753870's next move: go to the Groupon help center.
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Name on account, Email on account, and Billing address
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman753870's own words
I purchased a Segway tour for SAN Diego. I called to reserve the activity and they told me I needed to reserve a week in advance. They booked a new reservation for me and told me I could request the refund from Groupon.
GetHuman753870 did not yet indicate what Groupon should do to make this right.
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