Horrific problems with orders. Totally preventable by Groupon. Ready to campaign on soc...

GetHuman753381's customer service issue with Groupon from June 2018

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Help with my Groupon issue
GetHuman753381's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman753381 will want to follow the link below to head to their help center. We will check on GetHuman753381 later to make sure it's all set or try to help escalate.
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue and preferred resolution, in GetHuman753381's own words:
Horrific problems with orders. Totally preventable by Groupon. Ready to campaign on social media against Groupon. No help available thu Groupon. No ****pping info or final look at total. *Ordered **.** worth of shampoo. Friend charged $**.**. Sent to empty house in another state. No way to talk with anyone at Groupon. SO unethical! Please contact.
I trust that Groupon will make this right and come up with a resolution that is fair.
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Groupon

Customer service issue
Reported by GetHuman753381
Jun 5th, 2018 - 17d ago
I have an issue with Groupon too
Not resolved
Seen by 1 customer so far
Similar issue to 99 others
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Items needed
Name on account
Email on account
Billing address
Timeline
GetHuman753381 started working on this issue
Jun 5th 7:39pm