Tip to Toe M***age Therapy**When I called to book a m***age for my wife the lady told m...

GetHuman-louiecar's customer service issue with Groupon from June 2018

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Waiting to see what went wrong with our suggestion for how to get Groupon help.
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue and preferred resolution, in GetHuman-louiecar's own words:
Tip to Toe M***age Therapy**When I called to book a m***age for my wife the lady told me she is no longer honoring Groupons. No explanation was given. She just told me to call Groupon in order to get refunded.**I want to make it clear that I want to be refunded. I do not want to “Trade in”. It is no fault of mine that the service I purchased can no longer be redeemed. Thank you for your help in this matter.
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Groupon

Customer service issue
Reported by GetHuman-louiecar
Jun 4th, 2018 - 20d ago
I have an issue with Groupon too
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GetHuman-louiecar started working on this issue
Jun 4th 9:04pm