I bought a one month yoga pass for Bikram Yoga at the Foundry in Scottsdale and went to...

GetHuman750834's customer service issue with Groupon from June 2018

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Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman750834 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman750834 can let us know if they help or not.
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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman750834's own words
I bought a one month yoga pass for Bikram Yoga at the Foundry in Scottsdale and went today for the first time. The place is absolutely filthy. It smelt like a gym locker and had carpeted floors...... at a hot yoga studio! The smell was so bad it actually made me sick, and it was coming from the germ infested floors. I decided to throw out my yoga mat when I left and I suspect that the place is crawling with ring worm and athletes foot. I have done two other yoga groupons that were excellent and clean, both great experiences. This place was just disgusting in comparing it to other two yoga studios. I will not be back and would like a refund if possible
GetHuman750834 did not yet indicate what Groupon should do to make this right.
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Customer service issue
Reported by GetHuman750834
Jun 5th, 2018 - a yr ago
I have an issue with Groupon too
Seen by 3 customers so far
Similar issue to 618 others
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GetHuman750834 started working on this issue
Jun 5th, 2018 1:06am
GetHuman750834 indicated the issue is not fixed yet.
Jun 5th, 2018 2:24am