please refund the * groupons for Monkey Joes that I purchased yesterday on...

GetHuman747847's customer service issue with Groupon from June 2018

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Help with my Groupon issue
Before contacting them, items GetHuman747847 may need:
Name on account, Email on account, and Billing address
GetHuman747847's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman747847 will want to follow the link below to head to their help center. We will check on GetHuman747847 later to make sure it's all set or try to help escalate.
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue and preferred resolution, in GetHuman747847's own words:
please refund the * groupons for Monkey Joes that I purchased yesterday on ********** was for * child and the other was for * children.* I had entered the sunrise fl location, which is where I live. when I went to Monkey Joes they told me they don't take groupon so I had to pay for * additional tickets..* so basically I had to pay for a total of * tickets when I only neded **Please refund my card asap * thank you very much
I trust that Groupon will make this right and come up with a resolution that is fair.
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Groupon

Customer service issue
Reported by GetHuman747847
Jun 4th, 2018 - 3 mons ago
I have an issue with Groupon too
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Seen by 1 customer so far
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Timeline
GetHuman747847 started working on this issue
Jun 4th 2:41pm