I ordered the Costco member****p deal for $**. After ordering, I discovered the email a...

GetHuman-luanneh's customer service issue with Groupon from June 2018

Help with my Groupon issue
I ordered the Costco member****p deal for $**. After ordering, I discovered the email address on my account is one I no longer have, so the member****p details from Costco would have been sent to an inactive address. Costco told me to call the Groupon company....but apparently the phone number is inactive? The online account will not let me change my email address, and my Capital One card has been charged the $**. How can I get the info from Costco, and how can I change my email address with you? Please help.
I trust that Groupon will make this right and come up with a resolution that is fair.
Help with my Groupon issue
How GetHuman-luanneh fixed the problem:
a Live Chat with Groupon Customer Service.
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Groupon

Customer service issue
Reported by GetHuman-luanneh
Jun 2nd, 2018 - 19d ago
I have an issue with Groupon too
Fixed
GetHuman-luanneh shared how to fix
Seen by 4 customers so far
Similar issue to 537 others
0 customers following this
Items needed
Name on account
Email on account
Billing address
Timeline
GetHuman-luanneh started working on this issue
Jun 2nd 12:39am
GetHuman-luanneh confirmed the issue is fixed. Hooray!
Jun 3rd 2:47pm
GetHuman-luanneh confirmed the issue is fixed. Hooray!
Jun 5th 2:19am