I traded in an order almost two weeks ago and have been trying login every since in ord...

GetHuman-robinweb's customer service issue with Groupon from June 2018

Help with my Groupon issue
The issue in GetHuman-robinweb's own words
Vendor failed to service. Groupon offered to trade out the almost hundred dollar investment. Can’t logon on and they do not respond. Offer NO voice support, referring the customer back to the online loop. No way to get any service whatsoever ... I traded in an order almost two weeks ago and have been trying login every since in order to select another itme. My password suddenly stopped working. Every time I request the ability to change a password, I get NO response. When I email customer support they tell me they have sent the ability to change the password in "another" email bu that email never comes. Please help
Cusomers won’t continue to put up with a total abandonment of service
Just want to get online and complete the exchange
* years I quit!
Tried everything with absolutely NO responses
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How GetHuman-robinweb fixed the problem
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Groupon

Teeth whitening
Customer service issue
Reported by GetHuman-robinweb
Jun 1st, 2018 - 4 mons ago
I have an issue with Groupon too
Fixed
Seen by 7 customers so far
Similar issue to 242 others
0 customers following this
Items needed
Name on account
Email on account
Billing address
Timeline
GetHuman-robinweb started working on this issue
Jun 1st 11:51pm
GetHuman-robinweb indicated the issue is not fixed yet.
Jun 4th 6:51am
GetHuman-robinweb indicated the issue is not fixed yet.
Jun 4th 6:57am
GetHuman-robinweb indicated the issue is not fixed yet.
Jun 11th 8:44pm