I purchased a voucher for a "sights and sips cruise for four people" and made my reserv...

GetHuman740232's customer service issue with Groupon from June 2018

2 views
 | 
658 similar
 | 
0 following
Help with my Groupon issue
First: share to improve GetHuman740232's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman740232's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman740232 will want to follow the link below to head to their help center. We will check on GetHuman740232 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman740232 may need:
Name on account, Email on account, and Billing address
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman740232's own words
I purchased a voucher for a "sights and sips cruise for four people" and made my reservation through the hornblower company. We made our reservation for Sunday, June *rd because that is my **st birthday (mind you that you have to be ** to go on the cruise). They called today, Friday June *st and cancelled and said that there was a low amount of people signing up. I would like to refund this purchase because I would like to use the $*** I spent specifically for this Sunday June *rd on something to do for my birthday. I will be coming back to do this deal, but when my schedule opens up and I have time.
GetHuman740232 did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman740232 fixed the problem
We are waiting for GetHuman740232 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Groupon email you?
This email address isn't valid
Follow this issue
See how GetHuman740232 fixes it.
This email address isn't valid

Groupon

Customer service issue
Reported by GetHuman740232
Jun 1st, 2018 - 5 mons ago
I have an issue with Groupon too
Not resolved
Seen by 2 customers so far
Similar issue to 658 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman740232 started working on this issue
Jun 1st 8:55pm