I purchased a groupon and the merchant would not honor it. They said the groupon would...
GetHuman739107's customer service issue with Groupon from June 2018
Help with my Groupon issue
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Strength in numbers! Companies respond better when others are watching.
GetHuman739107's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman739107 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman739107 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Groupon has better answers for you: Groupon Help Center
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman739107 may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman739107's own words
I purchased a groupon and the merchant would not honor it. They said the groupon would be fully refunded. I just realized that the groupon was never refunded. Please issue full refund back to my credit card. Thank you.
GetHuman739107 did not yet indicate what Groupon should do to make this right.
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