I bought two groupons for a Spartan Race. Two days before the event I attempted registr...
GetHuman-ollyoxen's customer service issue with Groupon from June 2018
Help with my Groupon issue
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Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-ollyoxen will want to follow the link below to head to their help center. We will check on GetHuman-ollyoxen later to make sure it's all set or try to help escalate.
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Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-ollyoxen's own words
I bought two groupons for a Spartan Race. Two days before the event I attempted registration, but the codes were invalid. I chatted with live support and they said they’d escalate the situation ASAP. I didn’t hear from them the next day so I emailed them and now I’m getting no response from them.
GetHuman-ollyoxen did not yet indicate what Groupon should do to make this right.
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