I purchased the * microdermabrasion facials from pure skin spa. I had an appointment sc...
GetHuman-ashlynco's customer service issue with Groupon from May 2018
Help with my Groupon issue
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Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-ashlynco's own words
I was trying to utilize my groupon ... I purchased the * microdermabrasion facials from pure skin spa. I had an appointment scheduled and went to the spa and my facialist, Jody, wasn’t there. After calling her personal number and the spa multiple times with no answer, i left Jody a voicemail. I finally reached the spa and was told that “she would make it up to me” it has been over a week and i still have not heard back from the spa. In this case, i would like my purchase refunded
This is frustrating because it was poor customer service and i spent a lot of money for the service
I would like it refunded
I have an issue with Groupon too
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