I purchased a groupon for my cousin in Chicago IL . I am from Toronto ON. I purchased a...

GetHuman-periano's customer service issue with Groupon from May 2018

Help with my Groupon issue
The issue in GetHuman-periano's own words
I purchased a groupon for my cousin in Chicago IL . I am from Toronto ON. I purchased a body rituals spa ** minute massage for her birthday. I sent her the groupon and she tried multiple times to open it, and she was unable to open the groupon. She still has not gotten around to using it. I called the salon to see if it was still valid and they said their prices went up and they are no longer accepting that groupon. I would like a full refund, and I will repurchase her a gift at another salon. Very disappointed with the customer service.
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Groupon

Customer service issue
Reported by GetHuman-periano
May 25th, 2018 - 6 mons ago
I have an issue with Groupon too
Fixed
Seen by 4 customers so far
Similar issue to 551 others
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Timeline
GetHuman-periano started working on this issue
May 25th 7:05pm
GetHuman-periano indicated the issue is not fixed yet.
May 30th 9:26am
GetHuman-periano indicated the issue is not fixed yet.
May 31st 2:49am