Hello,**I have ordered *x VCard, order number **********. But I wanted to cancel the or...

GetHuman717664's customer service issue with Groupon from May 2018

Help with my Groupon issue
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman717664's own words
Hello,**I have ordered *x VCard, order number **********. But I wanted to cancel the order because I have double booked the VCard's. On the Groupon site I have cancelled the order but I didn't got a confirmation e-mail. And on the Groupon site the order was still in my order list, I have tried to cancel the order * times but still no confirmation mail. Can you help me to get my refund?**Thanks already!
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Groupon

Customer service issue
Reported by GetHuman717664
May 25th, 2018 - 6 mons ago
I have an issue with Groupon too
Fixed
Seen by 7 customers so far
Similar issue to 244 others
0 customers following this
Items needed
Name on account
Email on account
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Timeline
GetHuman717664 started working on this issue
May 25th 2:37pm
GetHuman717664 indicated the issue is not fixed yet.
May 25th 6:52pm
GetHuman717664 indicated the issue is not fixed yet.
May 26th 7:29pm
GetHuman717664 indicated the issue is not fixed yet.
May 26th 7:30pm
GetHuman717664 indicated the issue is not fixed yet.
May 26th 7:30pm
GetHuman717664 indicated the issue is not fixed yet.
Jun 3rd 9:22pm