I don't want to put my personal info on their online chat to verify that I'm me. They t...

GetHuman-gayl's customer service issue with Groupon from May 2018

Help with my Groupon issue
The issue in GetHuman-gayl's own words
I don't want to put my personal info on their online chat to verify that I'm me. They told me this, but it's BS... *If you prefer speaking over a call, here's how you can do it. Click this link***https:**www.groupon.com*customer*support*contact-us***Step *: Select the order**Step *: Choose the Topic**Step *: Below live chat, you will see the option Request a call, click on it and enter the required details, you will get the call back within business hours(*.** AM to *.** PM CST) works only between monday to friday
GetHuman-gayl did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-gayl fixed the problem
They have a button right under the display for online chat, be aware that it's tiny. Filled in the form and they call you back.
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Groupon

Customer service issue
Reported by GetHuman-gayl
May 24th, 2018 - 6 mons ago
I have an issue with Groupon too
Fixed
GetHuman-gayl shared how to fix
Seen by 5 customers so far
Similar issue to 517 others
0 customers following this
Items needed
Name on account
Email on account
Billing address
Timeline
GetHuman-gayl started working on this issue
May 24th 8:20pm
GetHuman-gayl confirmed the issue is fixed. Hooray!
May 24th 9:30pm
GetHuman-gayl confirmed the issue is fixed. Hooray!
May 25th 9:30pm