Order put through without authorization

GetHuman709703's customer service issue with Groupon from May 2018

Help with my Groupon issue
The issue in GetHuman709703's own words
Cancel order that the credit card didn't authorize ... I sent a message days ago regarding an order that has been charged to my credit card without authorization or approval. No one has contacted me regarding the transaction. It is regarding * orders of * LUCID memory foam mattresses.
Groupon double charged my credit card
Credit Mr cats for the * mattresses we sent back
Many years and many good purchased
Tried several times to contact anyone about cancelling the orders
I have an issue with Groupon too
How GetHuman709703 fixed the problem
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Groupon

Lucid memory foam mattresses
Customer service issue
Reported by GetHuman709703
May 22nd, 2018 - 6 mons ago
I have an issue with Groupon too
Fixed
Seen by 7 customers so far
Similar issue to 609 others
0 customers following this
Items needed
Name on account
Email on account
Billing address
Timeline
GetHuman709703 started working on this issue
May 22nd 11:07pm
GetHuman709703 indicated the issue is not fixed yet.
May 22nd 11:10pm
GetHuman709703 indicated the issue is not fixed yet.
May 24th 12:25am
GetHuman709703 indicated the issue is not fixed yet.
May 27th 12:12pm
GetHuman709703 indicated the issue is not fixed yet.
May 27th 12:17pm
GetHuman709703 indicated the issue is not fixed yet.
Jun 22nd 1:31am