I pushed something to order it and put it in the cart the next thing you know I was cha...

GetHuman706929's customer service issue with Groupon from May 2018

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Help with my Groupon issue
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GetHuman706929's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman706929 will want to follow the link below to head to their help center. We will check on GetHuman706929 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman706929 may need:
Name on account, Email on account, and Billing address
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman706929's own words
I pushed something to order it and put it in the cart the next thing you know I was charged her this items I did not approve it it automatically went on my credit card I can not have these problems I will not have to pay for another bank card because I have to cancel this one because you're alive chat advise me how to cancel the order it did not let me although it says you have two hours it did not even take me a half an hour to try and cancel it but it would not allow me it said I had extended the two hour. I have proof that at that that did not happen there is times on everything that I sent on this phone and plenty of proof I want this off my credit card immediately
GetHuman706929 did not yet indicate what Groupon should do to make this right.
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Groupon

Customer service issue
Reported by GetHuman706929
May 22nd, 2018 - 6 mons ago
I have an issue with Groupon too
Not resolved
Seen by 2 customers so far
Similar issue to 207 others
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Timeline
GetHuman706929 started working on this issue
May 22nd 4:45am