My Groupon expired and I am not able to make a physical appointment anytime soon as I w...

GetHuman-erinmel's customer service issue with Groupon from May 2018

Help with my Groupon issue
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-erinmel's own words
My Groupon expired and I am not able to make a physical appointment anytime soon as I was recently involved in a car accident. In trying to resolve the issue the customer service agent Marisah did NOT pay attention to anything I had stated and had just extended the Groupon even though I told her I’d like a refund as I physically cannot make an appointment in the near future. Marisah also very rudely ignored me and ended the chat. I just simply want a refund for the eyelash extensions Groupon I purchased.
GetHuman-erinmel did not yet indicate what Groupon should do to make this right.
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Groupon

Customer service issue
Reported by GetHuman-erinmel
May 16th, 2018 - 10 mons ago
I have an issue with Groupon too
Fixed
Seen by 4 customers so far
Similar issue to 413 others
0 customers following this
Items needed
Name on account
Email on account
Billing address
Timeline
GetHuman-erinmel started working on this issue
May 16th, 2018 9:31pm
GetHuman-erinmel indicated the issue is not fixed yet.
May 18th, 2018 4:13pm