Have called company for a week and a half to set an appointment for my facial with no r...

GetHuman745476's customer service issue with Groupon from June 2018

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The issue and preferred resolution, in GetHuman745476's own words:
Have called company for a week and a half to set an appointment for my facial with no response. Left several voicemails and texts. Would like a refund to purchase another facial through Groupon. The money refunded will be going back into Groupon.
I trust that Groupon will make this right and come up with a resolution that is fair.
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Groupon

Customer service issue
Reported by GetHuman745476
Jun 3rd, 2018 - 2 mons ago
I have an issue with Groupon too
Not resolved
Seen by 3 customers so far
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Items needed
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Email on account
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Timeline
GetHuman745476 started working on this issue
Jun 3rd 5:36pm