I went merchant and the merchant was unable to accept the Groupon I purchased. I ended...
GetHuman685802's customer service issue with Groupon from May 2018
Help with my Groupon issue
GetHuman685802's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman685802 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman685802 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Groupon has better answers for you: Groupon Help Center
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman685802's own words
I went merchant and the merchant was unable to accept the Groupon I purchased. I ended up paying full price for the service because I needed it immediately. I am requesting a refund seeing as I was unable to use it.
GetHuman685802 did not yet indicate what Groupon should do to make this right.
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