I went merchant and the merchant was unable to accept the Groupon I purchased. I ended...

GetHuman685802's customer service issue with Groupon from May 2018

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Help with my Groupon issue
GetHuman685802's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman685802 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman685802 can let us know if they help or not.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman685802's own words
I went merchant and the merchant was unable to accept the Groupon I purchased. I ended up paying full price for the service because I needed it immediately. I am requesting a refund seeing as I was unable to use it.
GetHuman685802 did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman685802 fixed the problem
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Groupon

Customer service issue
Reported by GetHuman685802
May 15th, 2018 - 2y ago
I have an issue with Groupon too
Fixed
Seen by 7 customers so far
Similar issue to 457 others
0 customers following this
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Items needed
Name on account
Email on account
Billing address
Timeline
GetHuman685802 started working on this issue
May 15th, 2018 12:24pm
GetHuman685802 indicated the issue is not fixed yet.
May 18th, 2018 11:35am
GetHuman685802 indicated the issue is not fixed yet.
May 18th, 2018 5:43pm
GetHuman685802 indicated the issue is not fixed yet.
May 21st, 2018 12:15pm