I cancelled my order for one of the five Groupons under order ***********On...

GetHuman-decorlyn's customer service issue with Groupon from May 2018

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Help with my Groupon issue
GetHuman-decorlyn's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-decorlyn will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-decorlyn can let us know if they help or not.
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Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-decorlyn's own words
I cancelled my order for one of the five Groupons under order ***********On **** @ *:** pm *And I did not get a confirmation email or refund amount.
GetHuman-decorlyn did not yet indicate what Groupon should do to make this right.
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Groupon

Customer service issue
Reported by GetHuman-decorlyn
May 11th, 2018 - a yr ago
I have an issue with Groupon too
Not resolved
Seen by 3 customers so far
Similar issue to 364 others
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Timeline
GetHuman-decorlyn started working on this issue
May 11th, 2018 6:40pm
GetHuman-decorlyn shared this issue with friends on Facebook
May 11th, 2018 6:40pm