I ordered * bags for mothers day. The bags I received do no look like the bags in your...

GetHuman663015's customer service issue with Groupon from May 2018

3 views
 | 
98 similar
 | 
0 following
Help with my Groupon issue
First: share to improve GetHuman663015's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman663015's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman663015 will want to follow the link below to head to their help center. We will check on GetHuman663015 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman663015 may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman663015's own words
I ordered * bags for mothers day. The bags I received do no look like the bags in your ad. The bags are from Qualtry and I have not been able to reach them. The order *LG-X***-*JC*-W**F-*PZS. These bags are not the size listed nor do they have a cinch nor do they have a red ribbon. I want a full refund including the shipping charges. This is false advertising either by you or Qualtry. Please contact me at *****@***.com and let me know how you will handle this!
GetHuman663015 did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman663015 fixed the problem
We are waiting for GetHuman663015 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman663015 fixes it.
This email address isn't valid

Groupon

Customer service issue
Reported by GetHuman663015
May 8th, 2018 - a yr ago
I have an issue with Groupon too
Not resolved
Seen by 3 customers so far
Similar issue to 98 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman663015 started working on this issue
May 8th, 2018 2:12pm