My wife and I purchased an $** groupon for * people to a restaurant called "Fado" locat...
GetHuman-hjborges's customer service issue with Groupon from May 2018
Help with my Groupon issue
First: share to improve GetHuman-hjborges's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-hjborges's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-hjborges will want to follow the link below to head to their help center. We will check on GetHuman-hjborges later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-hjborges may need:
Name on account, Email on account, and Billing address
The issue in GetHuman-hjborges's own words
My wife and I purchased an $** groupon for * people to a restaurant called "Fado" located in Huntington. Long Island, New York and did not get to use the promotional value in time. However, it is our understanding that the face amount paid for the groupon is good anytime. We went by the restaurant this weekend to use the value of the groupon and saw that the restaurant had only recently closed. Do you give some type of credit or groupon to another restaurant of choice in these situations. Anything you could do would be greatly appreciated. We are frequent customers of your product. Joseph and Helen Borges
GetHuman-hjborges did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-hjborges fixed the problem
We are waiting for GetHuman-hjborges to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.