I updated my email address, but groupon has not made the update. Now I can't get into...

GetHuman646249's customer service issue with Groupon from May 2018

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The issue in GetHuman646249's own words
I updated my email address, but groupon has not made the update. Now I can't get into the account. I can't use my old email because it was it was my work one and I am no longer working there. The email used to be *****@***.com and I changed it to *****@***.com. I have a credit balance on my account and I want to use it. *Please contact me at my current email: *****@***.com*Thanks,*Nonna Franzwa
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Groupon

Customer service issue
Reported by GetHuman646249
May 1st, 2018 - a yr ago
I have an issue with Groupon too
Not resolved
Seen by 13 customers so far
Similar issue to 274929 others
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Items needed
Name on account
Email on account
Billing address
Timeline
GetHuman646249 started working on this issue
May 1st, 2018 4:11pm
GetHuman646249 indicated the issue is not fixed yet.
May 10th, 2018 3:39pm
GetHuman646249 indicated the issue is not fixed yet.
May 10th, 2018 3:40pm
GetHuman646249 indicated the issue is not fixed yet.
May 10th, 2018 3:42pm
GetHuman646249 indicated the issue is not fixed yet.
May 10th, 2018 3:43pm