Ordered iPhone * Unlocked. Turns out it’s not unlocked. I don’t know how to return that...

GetHuman-reginoch's Refund my order issue with Groupon from April 2018

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Help with my Groupon issue
Before contacting them, items GetHuman-reginoch may need:
Name on account, Email on account, and Billing address
GetHuman-reginoch's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-reginoch will want to follow the link below to head to their help center. We will check on GetHuman-reginoch later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman-reginoch's own words:
Ordered iPhone * Unlocked. Turns out it’s not unlocked. I don’t know how to return that phone . I need return labels. My phone **********. Email: *****@***.com
I trust that Groupon will make this right and come up with a resolution that is fair.
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Groupon

Refund my order issue
Reported by GetHuman-reginoch
Apr 30th, 2018 - 3 mons ago
I have an issue with Groupon too
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GetHuman-reginoch started working on this issue
Apr 30th 3:11pm