I have attempted multiple time to go through that website to only get this reply. Oops...

GetHuman-hezah's Refund my order issue with Groupon from April 2018

Help with my Groupon issue
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-hezah's own words
I have attempted multiple time to go through that website to only get this reply. Oops! Groupon Goods is temporarily unavailable or overloaded. Please try again in a few minutes. For more information, please visit the FAQ.*I would like to return the suit I purchased for my son (Order * *********) related to the fact that it does not fit him. the suit was delivered on **** and I only have ** days to return. I Would like to be able to print the label and mail the suit back for a refund to my credit card. thank you!! Ninya Wilkerson*Carrier: UPS * *ZE**W**YW********
GetHuman-hezah did not yet indicate what Groupon should do to make this right.
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How GetHuman-hezah fixed the problem
I got into a live chat and changed the subject line. Issue resolved in minutes after giving order number.
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Groupon

Refund my order issue
Reported by GetHuman-hezah
Apr 29th, 2018 - a yr ago
I have an issue with Groupon too
Fixed
GetHuman-hezah shared how to fix
Seen by 2 customers so far
Similar issue to 277417 others
0 customers following this
Items needed
Name on account
Email on account
Billing address
Timeline
GetHuman-hezah started working on this issue
Apr 29th, 2018 4:20am
GetHuman-hezah confirmed the issue is fixed. Hooray!
Apr 30th, 2018 9:00am