GetHuman-helenehe's Refund my order issue with Groupon from April 2018

1 view
86332 similar
0 following
Help with my Groupon issue
First: share to improve GetHuman-helenehe's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-helenehe's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-helenehe will want to follow the link below to head to their help center. We will check on GetHuman-helenehe later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-helenehe may need:
Name on account, Email on account, and Billing address
The issue in GetHuman-helenehe's own words
I PAID FOR A * FREE MONTH OF PANDORA USING GROUPON BUT NEVER RECEIVED THE SERVICE. I CONTACTED THEM MY EMAIL THEY DID NOT RESPOND*I HAVE A GROUPON CERTIFICATE GCPTDM***RGMY FOR * MONTHS PANDORA PREMIUM**WHAT ARE YOU OFFERING HERE? AM I CONNECTED TO THE PREMIUM PACKAGE OR NOT? I ALSO SENT A INVITATION AND IT DID NOT WORK THEY ARE STILL ON THE FREE STANDARD PANDORA PACKAGE.******************************************From: Pandora ******@***.com**Sent: Thursday, March **, **** **:** AM*To: *****@***.com*Subject: All your *** thumbs-up at your fingertips * * *ALL YOUR ****THUMBS AT*YOUR FINGERTIPS*You love *** songs on Pandora, and they’re waiting for you on your My Thumbs Up Playlist. This custom, on-demand playlist is ***% unique to you with ONLY your thumbed songs. Get it now on Pandora Premium.* *START **-DAY FREE TRIAL** ** *One playlist for all your thumbs-up.*Control your music world like never before. Listen to all your thumbed songs, replay and download your favorites, and edit your playlists.* *START **-DAY FREE TRIAL** ***Make sure you’re updated to the latest Pandora app version:* *Pandora Premium is subject to the Pandora Subscription Terms. Some features may be limited by certain licensing restrictions. See Pandora Terms of Use for details. Pandora Premium is currently only available in the United States.* * * * * ***You are currently subscribed to receive email updates from Pandora.*Unsubscribe * Help * Privacy Policy * View Online*** **** Pandora Media, Inc., All rights reserved.***** Webster St. Ste. ****, Oakland, CA ********I HAVE NEVER HEARD FROM THEM.*THEN I GOT AN EMAIL FROM GROUPON ADVISING ME THAT THE GROUPON COUPON WITH PANDORA IS GETTING READY TO EXPIRE**RATHER GETING A REFUND I WOULD LIKE THE * FREE MONTHS*PLEASE HELP
GetHuman-helenehe did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-helenehe fixed the problem
We are waiting for GetHuman-helenehe to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Groupon email you?
This email address isn't valid
Follow this issue
See how GetHuman-helenehe fixes it.
This email address isn't valid


Refund my order issue
Reported by GetHuman-helenehe
Apr 27th, 2018 - 7 mons ago
I have an issue with Groupon too
Not resolved
Seen by 1 customer so far
Similar issue to 86332 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-helenehe started working on this issue
Apr 27th 2:25pm