Good Morning, I placed an order last night for General Jackson Cruise it was charged t...

GetHuman-roseannr's Problem with an order issue with Groupon from April 2018

Help with my Groupon issue
Good Morning, I placed an order last night for General Jackson Cruise it was charged to my credit card but then it was refunded why? I need this for my Mom's **th Birthday and I can't use this credit card because I had enough on my card to purchase these tickets. Please let me know why this was refunded since I didn't request a refund. Thank you
I trust that Groupon will make this right and come up with a resolution that is fair.
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Groupon

Problem with an order issue
Reported by GetHuman-roseannr
Apr 27th, 2018 - 3 mons ago
I have an issue with Groupon too
Not resolved
Seen by 6 customers so far
Similar issue to 37111 others
0 customers following this
Items needed
Name on account
Email on account
Billing address
Timeline
GetHuman-roseannr started working on this issue
Apr 27th 1:31pm
GetHuman-roseannr indicated the issue is not fixed yet.
Apr 27th 2:32pm
GetHuman-roseannr indicated the issue is not fixed yet.
Apr 27th 3:33pm
GetHuman-roseannr indicated the issue is not fixed yet.
Apr 27th 4:24pm
GetHuman-roseannr indicated the issue is not fixed yet.
Apr 27th 5:20pm