I ordered package from Shari’s Berries- money gone from account but they NEVER asked fo...
GetHuman633463's Problem with an order issue with Groupon from April 2018
Help with my Groupon issue
First: share to improve GetHuman633463's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman633463's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman633463 will want to follow the link below to head to their help center. We will check on GetHuman633463 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman633463 may need:
Name on account, Email on account, and Billing address
The issue in GetHuman633463's own words
I ordered package from Shari’s Berries- money gone from account but they NEVER asked for an address to send them to. Their customer service is horrible* can you either erase bill or have them contact me for address? I want it for my moms birthday
GetHuman633463 did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman633463 fixed the problem
We are waiting for GetHuman633463 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.