I have had a groupon account for many years and my computer has always automatically lo...

GetHuman631822's customer service issue with Groupon from April 2018

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Help with my Groupon issue
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The issue and preferred resolution, in GetHuman631822's own words:
I have had a groupon account for many years and my computer has always automatically logged me in. I just made a purchase and then realized my username (*****@***.com) needed to be changed because I no longer have access to my college email address. I went in to switch it to my new email address (*****@***.com) and it said it was successful after verifying on my phone, but now it wont let me log in. I tried using both my new email and my old one and neither of them work. Can you please help me?
I trust that Groupon will make this right and come up with a resolution that is fair.
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Groupon

Customer service issue
Reported by GetHuman631822
Apr 26th, 2018 - 3 mons ago
I have an issue with Groupon too
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Seen by 4 customers so far
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Items needed
Name on account
Email on account
Billing address
Timeline
GetHuman631822 started working on this issue
Apr 26th 6:14pm