Hi. Shari’s berries sent my order to the wrong address. Now, they want to refund me. Th...

GetHuman629144's Refund my order issue with Groupon from April 2018

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Help with my Groupon issue
GetHuman629144's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman629144 will want to follow the link below to head to their help center. We will check on GetHuman629144 later to make sure it's all set or try to help escalate.
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman629144's own words
Hi. Shari’s berries sent my order to the wrong address. Now, they want to refund me. They claim they can’t give me my Groupon back. That needs to come from u. Can you assist with this? Thank you.
GetHuman629144 did not yet indicate what Groupon should do to make this right.
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Groupon

Refund my order issue
Reported by GetHuman629144
Apr 25th, 2018 - a yr ago
I have an issue with Groupon too
Not resolved
Seen by 2 customers so far
Similar issue to 265105 others
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Items needed
Name on account
Email on account
Billing address
Timeline
GetHuman629144 started working on this issue
Apr 25th, 2018 8:56pm
GetHuman629144 indicated the issue is not fixed yet.
Apr 26th, 2018 7:39pm