Unfortunate it seems they were defunded and they were NoT! - I order two bangles that w...

GetHuman-mely_gio's Problem with an order issue with Groupon from April 2018

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Help with my Groupon issue
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Name on account, Email on account, and Billing address
GetHuman-mely_gio's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-mely_gio will want to follow the link below to head to their help center. We will check on GetHuman-mely_gio later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman-mely_gio's own words:
I order two bangles that were charged ... Unfortunate it seems they were defunded and they were NoT!
I’m mad because these two bangles were supposed to be a gift for administration day and I never got an email explaining this issue
So I will need a representative to call me immediately today or tomorrow after *pm thank you
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Groupon

Bangles with messages
Problem with an order issue
Reported by GetHuman-mely_gio
Apr 24th, 2018 - 3 mons ago
I have an issue with Groupon too
Not resolved
Seen by 2 customers so far
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Timeline
GetHuman-mely_gio started working on this issue
Apr 24th 9:32pm