no date or time to pick excursion

GetHuman622692's customer service issue with Groupon from April 2018

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Help with my Groupon issue
Before contacting them, items GetHuman622692 may need:
Name on account, Email on account, and Billing address
GetHuman622692's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman622692 will want to follow the link below to head to their help center. We will check on GetHuman622692 later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman622692's own words:
The problem I ran into: no date or time to pick excursion
I trust that Groupon will make this right and come up with a resolution that is fair.
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Groupon

groupon for whale watch
Customer service issue
Reported by GetHuman622692
Apr 23rd, 2018 - 3 mons ago
I have an issue with Groupon too
Not resolved
Seen by 2 customers so far
Similar issue to 35774 others
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Timeline
GetHuman622692 started working on this issue
Apr 23rd 8:29pm