I have received a Groupon as a gift from a nail salon and tried to contact them to make...

GetHuman744415's customer service issue with Groupon from June 2018

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Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman744415's own words
I have received a Groupon as a gift from a nail salon and tried to contact them to make a appointment but have came to realize that the business is shut down. I would like a refund on this gift. Also the coupon says it has been redeemed just yesterday, which is untrue because the place has been shut down for a month. Please help me resolve this issue and get a refund.
GetHuman744415 did not yet indicate what Groupon should do to make this right.
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Customer service issue
Reported by GetHuman744415
Jun 3rd, 2018 - 6 mons ago
I have an issue with Groupon too
Not resolved
Seen by 2 customers so far
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GetHuman744415 started working on this issue
Jun 3rd 4:42am