I have received a Groupon as a gift from a nail salon and tried to contact them to make...
GetHuman744415's customer service issue with Groupon from June 2018
Help with my Groupon issue
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GetHuman744415's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman744415 will want to follow the link below to head to their help center. We will check on GetHuman744415 later to make sure it's all set or try to help escalate.
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman744415's own words
I have received a Groupon as a gift from a nail salon and tried to contact them to make a appointment but have came to realize that the business is shut down. I would like a refund on this gift. Also the coupon says it has been redeemed just yesterday, which is untrue because the place has been shut down for a month. Please help me resolve this issue and get a refund.
GetHuman744415 did not yet indicate what Groupon should do to make this right.
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