I ordered a throw pillow from Qualtry and when ordered it did not ask what names I want...

GetHuman-ramars's customer service issue with Groupon from June 2018

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The issue in GetHuman-ramars's own words
I ordered a throw pillow from Qualtry and when ordered it did not ask what names I wanted put on the pillow! I have done everything to try to resolve this including calling, but of course you never get a live person. I am very discouraged and NEVER had this problem with Groupon. Please cancel my order.
GetHuman-ramars did not yet indicate what Groupon should do to make this right.
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Groupon

Customer service issue
Reported by GetHuman-ramars
Jun 3rd, 2018 - 6 mons ago
I have an issue with Groupon too
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Seen by 2 customers so far
Similar issue to 572 others
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Timeline
GetHuman-ramars started working on this issue
Jun 3rd 1:42am