Store has no record of order - Redeem a groupon

GetHuman-frankpan's Problem with an order issue with Groupon from April 2018

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The issue in GetHuman-frankpan's own words
Redeem a groupon ... Store has no record of order
GetHuman-frankpan did not yet indicate what Groupon should do to make this right.
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Groupon

Bjs membership
Problem with an order issue
Reported by GetHuman-frankpan
Apr 18th, 2018 - 5 mons ago
I have an issue with Groupon too
Fixed
Seen by 3 customers so far
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Name on account
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Timeline
GetHuman-frankpan started working on this issue
Apr 18th 4:22pm
GetHuman-frankpan confirmed the issue is fixed. Hooray!
Apr 19th 7:42pm