Unable to refund online due to time and item was gift. - Make an appointment the busine...

GetHuman-rchl_ken's customer service issue with Groupon from April 2018

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Help with my Groupon issue
Before contacting them, items GetHuman-rchl_ken may need:
Name on account, Email on account, and Billing address
GetHuman-rchl_ken's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-rchl_ken will want to follow the link below to head to their help center. We will check on GetHuman-rchl_ken later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman-rchl_ken's own words:
Make an appointment the business declined the voucher and asked me to call Groupon for refund. ... Unable to refund online due to time and item was gift.
I’m not able to use groupon
Refund amount paid
Help with my Groupon issue
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Groupon

Groupon for Am fi****ng charter
Customer service issue
Reported by GetHuman-rchl_ken
Apr 16th, 2018 - 3 mons ago
I have an issue with Groupon too
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Seen by 2 customers so far
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Timeline
GetHuman-rchl_ken started working on this issue
Apr 16th 8:51pm