Get both dozens at once , I was told I can only pick up one every six months. However t...

GetHuman614257's Problem with an order issue with Groupon from April 2018

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Help with my Groupon issue
Before contacting them, items GetHuman614257 may need:
Name on account, Email on account, and Billing address
GetHuman614257's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman614257 will want to follow the link below to head to their help center. We will check on GetHuman614257 later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman614257's own words:
Get both dozens at once , I was told I can only pick up one every six months. However the other employee didn’t know and I redeemed both dozens in front of her
I have to come back
Refund
Help with my Groupon issue
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Groupon

Brownstone Bagels
Problem with an order issue
Reported by GetHuman614257
Apr 20th, 2018 - 3 mons ago
I have an issue with Groupon too
Not resolved
Seen by 2 customers so far
Similar issue to 35964 others
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Timeline
GetHuman614257 started working on this issue
Apr 20th 1:37pm